THE ULTIMATE DENTAL PODCAST EPISODE 2
"The Power of Recording and Analysing Phone Calls and Investing in Dental Team Members" with Jayne Bandy
08-07-2024
EPISODE TIMESTAMPS
02:30 How Jayne Bandy Helps Dentists
07:29 The Power of Recording and Analysing Phone Calls
12:15 The Role of Online Bookings
15:02 Creating a Positive Patient Experience on the Phone
24:50 Training Patients through Language
30:50 The Importance of Wowing Callers
32:22 Investing in Dental Team Members
36:50 The Role of the Dental Receptionist
43:59 Nurturing and Supporting Dental Team Members
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