THE ULTIMATE DENTAL PODCAST EPISODE 14
“The Importance of the Human Element in Dental Patient Care” with Debra Engelhardt-Nash
10-30-2024
EPISODE TIMESTAMPS
01:20 Introduction and Setting the Stage
02:18 The Shift in Dental Practices
03:25 The Rise of Corporate Dentistry
04:24 The Influence of Dental Insurance
10:41 The Importance of the Human Element in Patient Care
15:52 Creating a Positive First Impression and Patient Experience
19:53 Price vs. Quality: Attracting Patients with Exceptional Care
26:31 The Value of Google Reviews for Dental Practices
31:39 Building Patient Loyalty Through Online Reviews
33:02 The Role of QR Codes in Facilitating Reviews
33:31 The Importance of Team Members in Endorsing the Dentist
41:05 Key Metrics to Measure in a Dental Practice
54:56 Renewing the Relationship with Patients
57:08 Creating a Personalized and Positive Experience for Patients
Alternative Streaming and Recommended Links
