Before we build an Ultimate Patient Experience process within our dental practice, we first need to create a clear and concise Vision for our team to live and work by, as well as a culture as a framework for all team members to abide by.

An Ultimate Patient Experience in your dental practice increases patient bookings and decreases patient reschedulings and cancellations and no-shows. This results in a more productive and predictable appointment schedule with more patients who stay, and pay, and refer people just like them to your dental practice.

The Ultimate Connection describes all the interactions that happen for your patient before they attend your dental practice.

The Ultimate Connection describes all the interactions that happen for your patient before they attend your dental practice.

The Ultimate Arrival discusses everything the patient experiences each and every time that they arrive at your dental facility, and how attention to detail here can impact positively on the Experience your patient enjoys, each and every time that they come to your practice.

The Ultimate Pre-Appointment describes in detail everything the patient will and can experience after they arrive at your office but before they enter the treatment room, and how using this time wisely can preframe and prepare the patient for the time they spend in the treatment room with the dentists and with the OHTs and RDHs.

The Ultimate Appointment describes in detail everything the patient will and can experience in the treatment room, and prepares the patient for the time they will spend in the treatment room with the dentists and with the OHTs and RDHs.

The Ultimate Handover is the most crucial process that goes on in the dental office. The consistency of the Ultimate Handover determines how many departing patients schedule and keep their next dental appointments for necessary diagnosed treatments. The Ultimate Handover is the backbone of the successful dental practice.

The Ultimate Post-Appointment discusses in detail everything that the patient experiences and can expect every time they leave the dental practice.